Currently ranked as Europe’s thirteenth largest IT provider (IDC), Synstar International is an independent supplier of business availability services to blue chip companies across the whole of Europe, including organizations such as British Airways, Rover Group, Shell, and Zurich Assurances. Its solutions are based upon the highest quality IT support systems and services to minimize business risk and maximize business availability in the face of virtually every conceivable IT problem.
Challenge: In recent months, Synstar has begun to receive a growing number of customer requests for a large tape library with several tapes and several hundred slots to provide an effective backup option in the event that their own tape systems fail or are rendered out of service. In essence Synstar was faced with the challenge of finding one system that would operate with all of their customers’ various media and platforms. It issued a tender that outlined the strict criteria that would need to be met by such a system…
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